Privacy Policy

Last Updated: January 2026

1. Introduction

[Your Business Name] (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or interact with our phone, SMS, or automated communication systems.

By using our services or providing your information, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Phone number

  • Email address

  • Service address

  • Any information you provide via phone calls, text messages, forms, or voicemail

Automatically Collected Information

  • Call recordings and call logs

  • SMS message content

  • IP address and device information

  • Website usage data (via cookies or tracking tools)

3. How We Use Your Information

We use your information to:

  • Schedule and provide junk removal services

  • Communicate via phone calls, SMS, email, or voicemail

  • Send appointment confirmations, reminders, and service updates

  • Respond to inquiries and customer support requests

  • Improve our services and customer experience

  • Comply with legal and regulatory requirements

4. SMS & Automated Communication Consent

By providing your phone number, you expressly consent to receive communications from [Your Business Name], including:

  • Phone calls

  • SMS/text messages

  • Pre-recorded or automated messages

These communications may be sent using an automated system (such as GoHighLevel).

Message & data rates may apply.
Message frequency may vary.
You may opt out at any time by replying STOP to any text message or contacting us directly.

5. Sharing of Information

We do not sell your personal information.

We may share information with:

  • Service providers and platforms (such as CRM, phone, or SMS providers) strictly for business operations

  • Legal authorities if required by law

All third parties are required to keep your information secure and confidential.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or phone networks is 100% secure.

7. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. You can disable cookies through your browser settings.

8. Your Privacy Rights

You have the right to:

  • Request access to your personal data

  • Request corrections or deletion

  • Withdraw consent for communications at any time

To exercise these rights, contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

10. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with the revised date.

11. Contact Information

If you have questions about this Privacy Policy or your data, contact us at:

Business Name: Junk Busters Junk Removal LLC
Phone: (346) 471-4428
Email: Callthejunkbusters@gmail.com
Service Area: Houston, Texas